Engage with your customers

Channel Affairs designs, builds and manages CRM software projects - both large and small. So you can engage with your customers, increase leads and improve customer service.

What we do

Channel Affairs is a team of CRM marketers and IT specialists. We help organizations improve their digital expertise through tailor made software tools. This helps you to simplify business processes and engage your customers. 

How we do it

 Every assignment starts with listening.  We work closely with you and your team to identify your specific challenges. 


Once we have an intimate understanding of what you need, we can create a user-friendly solution to address your situation. To get an idea of our how work,  read our case studies.  

Turn employees into brand ambassadors

One of Smallsteps’ strengths is the high quality and dedicated staff members, who have daily contact with the children.


Getting parents to tour a Smallsteps facility and meet the staff was critical to their engagement process. Parents needed to feel good and have confidence in the abilities of staff members.  Smallsteps wanted to involve them in the sales process.    

Meet the team


Jona Burgdorffer


Milan Kaneria

Lead Developer

Qa'id Jacobs

Lead Designer

Trusted by:

Channel Affairs - KNSM-Laan 93- 1019 LB Amsterdam - The Netherlands - +31 20 894 6391 - © 2020 Channel Affairs