Framing the challenge
At Channel Affairs, every project starts with good research. Together with you, we define what you are trying to accomplish and how to make that happen.
We combine field research with interviews of your management, marketing and sales teams. This helps us create a roadmap, which helps us define the right application for your needs.
Building CRM applications
We can build CRM applications to improve your lead management. Or manage your relationship with clients. Our multidisciplinary team can guide you every step of the way - from concept to development.
Design and content
We see the words in your content flows and sales funnels as an important element in design. To make the most of your online strategies, we also offer design and content services. Or if you prefer, we can work with your in-house team.
Challenges facing Dream Hotels
With Booking.com now in the tours and activity business, luxury hotels like Dream need to re-think how they engage and connect with their guests. Hotels can no longer wait for guests to arrive to begin the customer engagement process.
Guests at upscale hotels are more demanding than ever. They want to feel special, pampered and appreciated. They expect one-to-one communications with the hotel before, during and after their stay.
We can help you manage your applications on an ongoing basis. In addition, we can provide technical support so you can optimize and continuously improve your applications.